Privacy Policy

Privacy Policy of TelegramSales (“Silver Spoon” SIA)

Effective Date: 10.02.2023

1. Introduction:
   This Privacy Policy outlines how Silver Spoon SIA (“TelegramSales,” “we,” “us,” or “our”) collects, uses, and protects personal information obtained from users of the TelegramSales platform. We are committed to ensuring the privacy and security of your personal information.
2. Information Collected:
   1. Personal Information:
      When using the TelegramSales platform, we may collect personal information such as your name, email address, contact details, and Telegram handle. This information is provided by you voluntarily when you interact with our platform, create an account, place orders, or communicate with merchants.
   2. Usage Information:
      We may also collect usage information, including but not limited to IP addresses, browser information, device type, and operating system, to enhance the performance and security of our platform. This information is collected automatically through cookies and similar technologies
3. Use of Personal Information:
   1. Sharing with Merchants:
      When you make a purchase or interact with a merchant on the TelegramSales platform, your entered data, including contact details and Telegram handle, may be shared with the respective merchant(s) involved in the transaction. This is necessary to facilitate communication, process orders, and provide customer support.
   2. Payment Details:
      Please note that TelegramSales does not collect, store, or have access to credit card details, Apple Pay, or Google Pay details. We solely receive payment status from Telegram’s Payments API, which connects to the merchant’s payment provider. We only receive the status of the corresponding payment to confirm its validity.
   3. Internal Use:
      We may use your personal information for internal purposes, such as analyzing usage patterns, improving our services, and enhancing user experience on the TelegramSales platform. We may also use your information to communicate with you about updates, promotions, or important announcements related to our services.
   4. Legal Compliance:
      We may disclose personal information if required by law, legal process, or governmental request, or as necessary to protect the rights, property, or safety of TelegramSales, our users, or others.
4. Data Security:
   We take reasonable measures to protect the personal information collected through the TelegramSales platform against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
5. Data Retention:
   We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
6. Third-Party Links:
   The TelegramSales platform may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to the TelegramSales platform. We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of those third parties.
7. Children’s Privacy:
   The TelegramSales platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate measures to delete such information.
8. Changes to the Privacy Policy:
   We reserve the right to modify or update this Privacy Policy at any time. We will provide notice of any material changes by posting the updated Privacy Policy on the TelegramSales platform. Your continued use of the platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
9. Contact Us:
   If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [Contact Information].

By using the TelegramSales platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last updated: 08.07.2023